How to Become a ServiceNow Certified System Administrator with a Valid Certification?

Do you want to become a successful IT professional by passing a ServiceNow certification exam? Yes, ServiceNow can play a great role in your professional life in this IT world. If you want to get certified as a System Administrator, do ServiceNow System administration certification.

The ServiceNow system administrator certification validates you as a successful candidate with skill and essential knowledge that contributed to the proper configuration, implementation as well as maintenance of the ServiceNow system. When you successfully pass the certification exam, you can establish your set of skills that are necessary for the certification path. This is a prerequisite required for more advanced courses.

Who can take the exam?

The System Administrator certification of ServiceNow exam targets the customers, sale engineers, partners and those who all want to become a certified ServiceNow System administrator. 

What are the exam prerequisites?

To become a prosperous candidate in this exam, you should:

  • Give more importance to the fundamental training of ServiceNow and must get at least 6 months of hands-on experience in working with ServiceNow software.
  • Candidates get the liberty to choose and finish any one fundamental course of ServiceNow offered.
  • Also it is an added advantage for the candidate who has industry experience along with the concept of database and system management.
  • The candidate also must know the IT Help Desk process and problem, incident and change workflows.
  • Finally, candidates must have a complete association with terminologies of the acronyms, initialisms and industry.

Additional experience

  • Candidates also must possess a minimum of 6 months experience in the field of ServiceNow deployment projects and also in the instance maintenance of ServiceNow.
  • Candidates must have participated in a minimum of 2 deployment projects of ServiceNow.
  • Also candidate must know the concept of industry, acronyms, terminology and initialisms.

Required Exam Details

The questions will be based on the official training materials of ServiceNow, documentation site and developer site of ServiceNow. Those study materials posted at any other place are not valid. As per ServiceNow rules, you should not use such material for preparing for the certification exam.

The content of the exam is called learning domains which includes important topics and activities that typically come in ServiceNow implementations. Each learning domain has selected learning objectives and is tested through the exam. Such domains percentage of questions are:

  1. User Interface and Navigation 20%
  2. Collaboration 20%
  3. Database Administration 30%
  4. Self Service and Process Automation 20%
  5. Introduction to Development 10%

The exam name is the ServiceNow Certified System Administrator exam. The exam involves 60 questions. All the questions will be in Multiple choice and select format. Those who take the exam reviews response options and select any one response must be the accurate answer for the question. 

Exam Registration

The candidates can register for this exam through the Webassessor website of ServiceNow using the voucher that you obtain after completing the Fundamentals training prerequisites of ServiceNow. The candidate’s voucher codes are not transferable and give them the eligibility to sit in the System Administrator certification exam. During the time of registration, the test taker has the right to take the exam at any authorized testing center or online-proctored exam.