Do you know what are micro-certification and its importance? Micro-credentials are certifications that are equivalent to a full degree. People now are using them for showing their particular skill rather than going for a full-term course or degree.
The employees who come with micro-certifications are more chances to get their desire job. Today, many employers believe in getting their employers to learn this certification for a more successful career.
Many employers expect their workers to continuously seek learning opportunities. Anyone can earn this certification in different subjects including leadership skills in a workplace, teaches writing in classrooms like K-12 and many more. Such credentials include micro-certifications, nano-degrees and web badges. They are earned through college courses, but you can opt for a standard five-month plan at your place.
Now let us learn about Service portal fundamentals
The service portal is what gives an alternative user experience from the standard platform interface. With an interactive training course, you can learn using the service portal application.
When your ServiceNow is loaded with data and innovative workflows but if you are not well trained in this platform, the instance will look like some foreign language. Then your employees or customers cannot able to take leverage of the data in this platform without breaking out.
Service Portal is called front-end portal of framework that helps enterprises to make self-service experiences for employees and customers. The service portal micro certification certifies you as a successful candidate with essential skill and knowledge to customize, configure and extend components in creating a service portal.
The service portal micro-certification exam will define the purposes, testing options, audience, exam content coverage, the framework of test and prerequisites for becoming a certified Service Portal person.
The exam is available for Servicenow employees, partners and customers. The questions come from ServiceNow training materials, documentation site and developer site. The materials you find anywhere else online are not official and cannot be used for the preparation of the examination.
The participants can:
- Learn all aspects of this service portal application
- Learn reconfiguration of existing portal
- Review the framework of the service portal
- How to create new service portals, pages, themes, search sources and menus
- Re-use of existing portal components
- Exploring search capabilities includes search sources, facets and pagination
- Configure other aspects to enhance the service portal
- Creating guide tour with the service portal
These are the objectives you can achieve with the combination of lectures, demos and group discussions. Woven lab exercises walk you through building your service portal from the scratches.
Who can attend
The course is tailored for low-code web designers/developers and system administrators who like to learn to create service portals that offer the users an intuitive, consistent and pleasant experience to access the services online of organization.
Prerequisites
Must complete Servicenow system administration course and 6 months work experience. All scripts are given for doing lab exercises so that the participants find it easier to interpret and read if they understand:
- Scripts in ServiceNow
- Angular JS
- Bootstrap
- CSS
- HTML
Certification
After completing the course, you can attend the Service Portal Micro Certification exam.