ServiceNow is an expert in demand, as the organization scales and utilizes. To get micro-certification in a specialized area helps in validating and gaining confidence in these unique skills.
For micro-certification, a variety of choices are available:
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Predictive Intelligence
Predictive Intelligence is one of the function platforms in ServiceNow that has layers of artificial intelligence. It helps you to provide a better work experience for the users. It enables similarity, clustering, classification and regression prediction across the ServiceNow application.
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Agile Development
Agile Development in ServiceNow defines and manages tasks required to develop and maintain software from inception to testing and deployment. It is readily connected with incident management, service portal and other applications. This can bring other tools, workflows and licenses together into one system of record.
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Application Portfolio Management
Application Portfolio Management or APM is a source tool that shows a comprehensive view of software application and service of an organization. It provides the metric required to determine the business benefits of an application. APM helps to reduce the complexity and simplifies management.
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Asset Model Management
The micro certification asset model management determines that a candidate has the essential knowledge required to manage models, their categories, assets and CIs or configuration items in the ServiceNow.
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Automated Test Framework
The software industry has a testing module and they introduced Automation testing. Automated Test Framework has tools to test and validate applications, configurations and customizations are functioning properly. It performs testing on non-production cases. Users can run ATF on any specific part of the module or application too.
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Service Management with CSM for Implementers
CSM stands for Certified Scrum Master a customer service management tool used to set workflow and optimally oversee and track all interactions with the customers. CSM aims at managing the customer experience comprehensively irrespective of engagement channels or transactions.
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Enterprise Onboarding and Transitions
ServiceNow Enterprise Onboarding and Transitions offer a complete new hiring experience. It includes coordination and communication between IT, HR, facilities and others digitized, automated and managed by the company.
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Flow Designer
Flow designer is one of the best features in ServiceNow that helps to automate business processes into a single design environment even without using any complex code. It includes automated sequences of action that trigger when conditions are shown. Flow designer has natural languages to automate tasks, notifications, approvals and record operation.
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HR Integration services
Integrated HR services with management systems help to synchronize employee profiles and other information such as a request to do a background check, an e-signature system for electronic signatures and many more.
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IntegrationHub
Integration Hub from ServiceNow is a framework where Service Graph Connectors will add data in CMDB. This application enables customers to make and manage ETL or Extract Transform and Load maps.
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Performance Analytics
Performance Analytics or PA in ServiceNow gives historical context that helps you to start answering the question asked about the overall health of the business.
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Service Portal
The Service Portal of ServiceNow offers a mobile-friendly and self-service experience to the employees and customers with a user-friendly framework.
So here are the micro-certifications available in ServiceNow with non-proctored exams. You can easily take them whenever possible.