First of all, Servicenow is a cloud-based company that delivers workflow and creates greater productivity. They offer a large amount of baseline application products to run instantly. Servicenow has changed the way how people use to work since 2004 and became one of the best software companies in the world.
ServiceNow provides web applications helped to low down the amount of configuration required to run an enterprise. It means ServiceNow immediately make your company productive and identify the concern and resolve them easily.
The service management software of ServiceNow are available for the following industrial types:
- Health Care
- Government
- Financial Services
- Manufacturing
- Education
- Telecommunications
Cloud services are offered by ServiceNow which includes a list of products that enable users and companies to work without computing. It includes five business categories such as; Security, IT, HR, Customer Service and Business Apps.
Few products of ServiceNow
Nonstop Cloud
It is a tool used to organize and store data for the users even without taking the data offline. A multi-instance model is used that allows you to customize the way you use the product and access the information. Nonstop also helps in upgrades and to make any other changes as per scheduled time.
Now Platform
ServiceNow Now platform is built to manage anything as a service. It helps any modern enterprise to operate faster by placing the service-oriented lens on day-to-day work. With this platform, you can get done 75% of the work using its open architecture. So you need to use it in different processes or systems that no represented. Now the platform is also very flexible in all aspects of design. The different kind of tools offered to you in Service now are:
- IT Service Management
This ITSM application is an original product that offers an IT Service Desk with robust ticketing and other help desk solutions. It supports ITIL governed processes like incident management, change management, request management, knowledge and problem management. CMDB or Configuration Management Database and asset management tools are also included.
- IT Operation management
ITOM application helps industries in managing their IT infrastructure and other services. It provides a set of tools to discover, monitor and orchestrate infrastructure. Also it offers automation to identify and respond against anomalies and events.
- IT Business Management
ITBM application will help in planning and executing project portfolios. It includes operation project management along with Agile Development modules to module Resource management and Finance modeling.
- Security Operations
The security operations along with GRC applications help an organization to manage its threats and ensure complete policy compliances. It includes some tools for analyzing vulnerabilities, compliances and respond to the incidents. While GRC accesses the risk, auditing agreements and remediate issues.
- Customer Service Management
It includes a wide spectrum of tool that helps in customer service processes.
We are proud to offer ServiceNow services to your business and offer all kinds of support for instance. We place a service-oriented lens in all the tasks, activities and processes of day to day work. Our ServiceNow tools modern enterprises to operate in a faster and scalable way than before.